Contact Us

• How can I get in touch with PartyLite?

Certificates and Vouchers

• Instructions for printing digital invoices and gift certificates
• How long is a gift certificate valid?
• Product Voucher Programme
• I'm having problems with my Gift Certificate
• How do I use my gift certificate?

Our Products

• Are PartyLite accessories suitable for outdoor use?
• General product information about our popular jar candles
• Are PartyLite candles vegan?
• Why didn't you choose recycled PET (rPET)?
• Why are your tealight cups made of plastic (PET)?
• Where do I get information regarding your products (forms & fragrance, handling)?

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100% love it guarantee

• How do I return my order?
• What is your return policy?
• When will I receive my refund?
• What do I do if I have an issue with a product?
• How do I change or cancel my order?
• What does the PartyLite "Love It Guarentee" cover?

Shipping

• Importance of a correct email address and mobile number when placing an order
• My order has an incorrect shipping address, can you fix it?
• Where do you ship to?
• Do you offer free shipping?
• Can I send a gift from PartyLite to my friends?
• How long will it take for my order to arrive?

Affiliate Resource Center

• Compensation – Earnings
• Unique Affiliate Link
• Discount on Personal Purchases
• Enrolment Fee and Affiliate Benefits
• Getting Started - Affiliate Account
• Affiliate Rules of Engagement

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